
I was in physical therapy when a patient opened her mouth and said: “Today’s world? It’s the Apocalypse. It’s Armageddon. These are our last days.”
The room became quite still as folks who had been talking about another mass shooting ended the conversation. I kept my mouth shut, zipped it because as annoying as her words were, the words on my tongue were worse. My words would have been vicious, cruel, and demeaning. Mean. Yes.
As far back as I can remember (which is pretty far), people have been saying that it’s the End of Times. Sigh. In my view, apocalyptic pronouncements are anchored in fear and resignation, a resignation that there is nothing left to do but wait for death and dissolution. God, save me from fear and resignation.
Here’s what I believe. Floods, fires, diseases, earthquakes, and political lunacy provide me a chance to reconnect with the quality that makes us human: empathy.
However, in that moment, knowing that I believed she lived in fear, I did not feel an ounce of compassion and certainly not empathy. I felt lodged between a rock and a hard place, between a desire towards empathy and compassion and the fire of anger.
In 2003 I moved to Philadelphia. It seemed like a good choice. Being in Philly was close to the Washington, D.C. area where most of my (oh, so dysfunctional) family resides, and the location was almost equidistant between D.C. and New York City. It seemed perfect. I sublet an apartment in a pleasant part of the city—lots of trees and single family homes with gardens. I’d found the listing on the board of a food co-op, a place where I loved to hang out. For some reason (which had no basis in reality) I thought a listing in the co-op ensured a safe and stable place. Once in the apartment, I understood why the previous tenant, a young woman, had moved.
The building held, maybe, 200 tenants and was one of several brick buildings on a block in the neighborhood. The metal fire escape outside my bathroom window, which was covered with a heavy screen, faced the fire escape of a brick building across the way. My bedroom window, in the back of the building, looked out across the alley on—yes, another brick building. I was not a happy camper. Now, you might ask if I had looked at the apartment before renting. The honest-to-God truth is that I don’t remember doing so. In my anxiety about being back on the East Coast, I must have visited the place. But like I said…
My immediate neighbor turned out to be a 17-year-old boy, a hopeful rap musician who played his music so loud it shook the floors and walls of my apartment. The woman-hating lyrics and aggressive drum and bass rhythms spilled out of his windows into the summer air and saturated the hallways and our wing of the building. There was not a single day when, due to the stress of it, I did not ask myself, What the fuck?!
My stomach vibrated inside like one of those salon massage chairs. I developed a stiff walk and a defensive stance with my shoulders hunched up all the time. I could not sleep and stuffed bits of cotton balls in my ears to stop the sound, but the floor vibrations went through my feet, up my body, through my arms, and into my head. I was angry and scared. I cried a lot and felt reduced to the role of victim. I hated that kid.
Finally, I got the nerve to knock on his door. He stared at me as if I were offering him a plate of dog poop and agreed to lower the volume. As soon as the door closed, he increased the volume. I called the management company.
“What am I supposed to do about it? You’re not getting out of that lease because of noise!”
Caught off guard, I said something like “I just moved here to the city. I don’t think your behavior is very welcoming.”
Her response was a fast and furious cynicism intended to humiliate.
“Ooohhh. So now I’m supposed to be the welcome wagon!” Then she laughed and hung up.
I cried some more and talked to a minister. I was certain that God had banished me to Hell and that Hell was Philadelphia. There was no garden in the complex, no place to dig in the soil and save tender vegetables from weeds. I always identified with and felt empathy for the young plants. I wanted to see them grow to fullness without harm. Sometimes in dreams, I would see myself being stripped of weeds, weeds that I identified on waking as fears and resignations. To this day, I connect gardening with empathy.
There was some respite from the noisy teen. During the day, I took long walks around the neighborhood. About two blocks beyond the brick complexes, I passed by beautiful gardens, well-tended by people who were clearly proud of their homes. I felt a little sorry for myself because I couldn’t see any possibility, at my age, of ever owning a home with gardens like those I saw.

Sherri’s swiss chard
My friends, Sherri and Tim, have a rich, organic garden in Oakland, California. They’ve spent decades cultivating space and soil in their yard for a bountiful harvest of potatoes, onions, a variety of greens, peppers, tomatoes, squash, Japanese eggplant, asparagus, blackberries, and apples. Over the years I’ve enjoyed days of weeding, harvesting, and cooking with Sherri or alone. Being in their garden is being in Heaven.
As I walked, I thought a lot about Sherri’s and Tim’s garden and my experiences there. I remembered a garden of my own in a small house in Eugene, Oregon. I also remembered the summers my family spent on the farms in South Carolina, immersing ourselves in harvesting food for the day’s meals and canning vegetables and fruit for winter. I’ve learned a lot about empathy through planting, harvesting, preparing, and sharing food. Sharing food is the practice of empathy. If I could have offered that kid a meal, would it have made a difference? Perhaps. But my empathy was gone.
“If you really want to make a friend, go to someone’s house and eat with him… the people who give you their food give you their heart.” Cesar Chavez
When I was in college, I paid room and board to a bitter, stingy so-called Christian woman who didn’t want to share the contents of her overloaded pantry and packed refrigerator with people she deemed unworthy. I happened to be one of those people, a student activist with ideas she deemed too radical for the minds of her children. Her lips were tight, her face frowny, and her eyes hard. She did not garden and seemed to have no empathy.
I remembered all of these things as I walked. I listened to mid-day buzz—cars, bees, dogs barking, and the voices coming from homes and parks. I dropped back in memory to the buzz of insects and the rustling of leaves in the wind. Listening is such a major part of empathy. I listened closely to nature when I gardened. In the silence of my walk, I could almost hear the chunk, chunk, chunk of a spade against the soil. The memory of the wind against my cheeks as I squatted and the rhythm of my breathing and weeding, weeding and breathing helped stop the shivering in my stomach.
When I returned home, as I exited the elevator to my floor, I saw a woman entering the apartment next to mine. As is my habit, I wished her a good morning and introduced myself. She was—the mother.
We talked for a few moments. I learned that she was a nurse and single parent whose varied hours kept her away from home days and, too often for her, nights. That morning she was returning from a night shift. She looked tired. I knew that look. My mother? My grandmother? An aunt? A neighborhood woman? She’d heard the complaints about her son all too often, but her soft face seemed open to hearing more. Empathy kicked in.
“Is your son in school?”
“He’s supposed to be. Why? Do you see him during the day?”
I told her about the music. She sighed long and loudly. Her frustration was substantial. She did not invite me inside but asked some questions. She talked freely about her exhaustion and the missing father. I listened; I was glad I’d spent the day listening. She felt her world was spinning out of control. God knows, I knew what that felt like when weeds strangled the very life out of tenderly planted spinach. Then, she surprised me.
“Here are my phone numbers. Home and work. Call me anytime.”
I thanked her. After two days I made the first call. The music stopped. A door slammed. I waited for a knock at my door by an irritated teenager. None. Still, whenever the young man passed me in the hall, he stared as if I held a plate of dog poop. For my part, I made sure my door was always deadbolted. But I was happy. I had reconnected with elements of myself that I recognized. Feeling empathetic and offering service. Lowering the volume of the music served the building, the community, his mother, and me. And I didn’t hate him anymore. In three months, my lease would be up and I’d be moving.
In the meantime, I hung out and volunteered at the co-op, cooked meals, shared food with new people I met and, once again, thrived.
We are being called to thrive through empathy and service. Armageddon and the weeping and gnashing of teeth will be a reality for those who believe in that sort of thing. Yet, I suggest that if people truly believe the world is ending, they use their time engaging in empathy and compassionate service. They will thrive.
Technology. Seniors. Connectivity.
The Affordable Connectivity Program (ACP) was developed to make broadband internet services accessible to low-income households. Sadly, the program has been discontinued – a casualty of legislative haggling.
The Federal Communications Commission (FCC) reports that initial funding for the ACP, which provides subsidies to eligible participants with internet service provider (ISP) contracts, ended in June of 2024. Additional funds were not approved during Congressional budget negotiations. Perhaps some legislators were clueless; maybe others just didn’t care about the needs of isolated seniors, students needing access to learning options, residents of tribal lands, and rural communities. Perhaps some legislators just plain ignored the fact that internet access is often critical for medical care, jobs, social security, Medicare, and housing information. It’s a situation fueled by unkindness.
Several ISPs, in an unexpected Godsend, have stepped up to fill gaps left by the termination of funding.
I live in a township with a large and diverse senior population. Over the years, I’ve met several residents who embrace technology for all that it can offer. In other words, more than just email. Some residents, however, are nervous about online usage, even as they recognize the advantages technology offers. Some do not know how to use a computer. Yes, that’s a thing in 2024. Some simply cannot afford the costs of internet service providers and they are left out in the cold. That’s where ACP is beneficial.
I get it about distrusting online activity. There are dangers out there.
Targeting of seniors by scammers is high. Media coverage of identity theft has panicked women I know. There are also challenges that include “clouds,” automatic updates, and social media misinformation and untruths. I know a woman who was targeted by a man looking for lonely seniors in order to steal hard-earned savings. She lost a significant amount of money.
And my personal gripe – no exaggeration here: I loathe the hours I spend with technical support associates who don’t know their jobs. So yes, there are real inconveniences with the internet.
My point is that isolation for those without the internet is real ─ and alarming. A woman in my building told me about her feelings of isolation and depression during the pandemic lockdown. Unfortunately, there were no “pods” in this seniors’ building to help alleviate loneliness. The value of connecting with others and receiving ─ sometimes lifesaving ─ information through the internet cannot be overstated. ACP support for internet access is critical.
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It was 1995, I think. I remember it was around 11 p.m. The neighborhood children were in bed and the streets were quiet in Oakland, CA. I poured a glass of wine and relaxed in front of my new gift. It was mid-summer, but it felt like Christmas morning to me.
My employers, God bless ‘em, who were software developers, had given me one of the company’s old IBM personal computers. It was a clunky machine that put me over the moon. Taking a sip of wine, I stared at the dark screen.
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Six years prior, I worked at a college that had invested in computers and software training for some of its administrative staff. I was fortunate to be included in the training. Although cautious about the technology, I was excited.
We had to learn a lot quickly. Word processing software felt complex to an administrative staff that had been swatting away on Selectric typewriters ─ some of us for decades ─ using typewriter correction tape, inserting carbon paper for duplication, and making countless trips to a mimeograph room.
Some quit the training, preferring to stick with typewriters until the new technology was mandated. I chose to struggle on. It would serve me well. Like the delight of discovering a new bread recipe, meeting a new man, or watching buds on a tree become leaves, I was filled with excitement. Life was taking on new energy.
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I turned on the computer. MS-DOS loaded, and things took off from there. I don’t remember the internet icon. Netscape? Maybe. The guys at work must have given me a password because suddenly there was the twittering, singsong beeping of the “handshake,” and the image of a globe appeared on the screen.
Scooching closer to my desk, I anticipated a new world with cultures and places vastly different from my own: different languages, ways of walking and talking, and delightful food traditions. I never looked back. The internet allowed me to “get off my block” and fully engage with the world. Technology saved me.
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Fast forward to 2020 and the pandemic lockdown. I loved being alone but was missing in-person connections with friends. Then. Along came Zoom.
It saddens me that seniors and other isolated citizens need, but can’t access, broadband internet. Online access allowed me to attend community and civic meetings, free and live performances from the Royal National Theatre in London and other entertainment, visit with friends from afar, and participate in myriad activities and make connections during the Covid lockdown. Again, technology rescued me.
No one should be without broadband in a world where, some say, another pandemic is imminent. Come on legislators. Quit haggling. Include the ACP in September’s budget talks.
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Posted in Writing from the heart
Tagged Affordable Connectivity, Aging, Commentary, editorial, internet access, internet service providers, Legislative haggling, Life Stories, Opinions, political process, Reflections, senior isolation, seniors and technology, technology access, Unkindness